Send emails from your domain

Compared to other communication tools, Connect makes it easy for your organization to send emails from your own domain name.

This means the emails you send in Connect can come from a sending address that reinforces your organization's brand identity and presents a professional image.

For example, a parish called Our Lady Catholic Church can use Connect to send emails from parish@connect.ourlady.church.

Benefits of sending emails from your domain

There are a variety of ways your organization can benefit from sending emails from your domain name.

1 - Build trust with your audience

Due to the prevalence of spoofing and phishing attacks -- which can especially impact nonprofit organizations like churches and schools -- your recipients are more skeptical than ever toward the messages that land in their inbox (or in their texts). 

By sending emails from your organization’s official domain, recipients will recognize the source of the message and will be more likely to trust and engage with your emails. This reduces the risk of your messages being marked as spam by your recipients and prevents your sending reputation from taking damaging hits.

2 - Enjoy reliable message deliverability

With Connect, you get to maintain your own sender reputation. Using your domain for sending emails will allow you to maintain and manage your sender reputation, which is crucial for ensuring high deliverability rates. When you use Connect with your custom domain, your sender reputation will not be impacted by other senders on a shared domain or phone number.

Avoid getting your messages marked as Spam. Using your own domain with Connect will help prevent your emails from being marked by email providers as spam or phishing attempts before they reach your recipients’ inbox. When our team sets you up with Connect, we’ll help you set up the email authentication protocols (SPF, DKIM, DMARC) that are critical for optimized message deliverability.

How to send emails from your domain name

When your Connect organization is created, our team will determine whether your DNS is managed a) internally be eCatholic or b) externally by you.

• a) If your DNS is managed internally by eCatholic, no action is required on your part. Your organization will be automatically configured to send messages from your domain!
• b) If your DNS is managed externally by you, just let our team know the domain you'd like to use for sending and we'll be in touch with the next steps! Please be sure to verify you have access to edit DNS for the domain you'd like to use