Send a custom email message to visitors after they submit a payment
How to create a custom Payment Complete Email Message (eCatholic Payments)
If you use eCatholic Payments to build online payment forms, you can create a custom Payment Complete Email Message. This is an email visitors will receive after they complete their payment for an online form submission.
An Auto Reply Email message is a great way to say thanks, confirm that the information was successfully submitted, or provide followup information.
Drag-and-drop the Email field into the form, or click the settings icon for an existing Email field.
Use the text editor to customize the Payment Complete Email Message.
Here's an example of how the customized Payment Complete Email will look:
Send a Submission Summary
Want to include a submission summary with your customized Payment Complete Email? Go to the Advanced tab of the Email settings and set the Send Submission Summary setting to On.
Payment Incomplete Email Message
You can also create a custom Payment Incomplete Email Message. This is an email visitors will receive if they submit their data to the online form, but do not complete the payment within 10 minutes.
Here's how the Payment Incomplete Email Message looks in an email inbox:
NOTE: The Payment Incomplete Email Message automatically includes a hyperlinked Finish & Pay Now button that users can use to easily complete the payment on your website.
Auto Reply Message with Pay Later enabled
If you have enabled the Pay Later option for your online form, all form submissions are considered complete, and you will only see the option to add a "Form Complete Email Message." Your message can address both paid and unpaid situations to ensure visitors have the information they need. Visitors who choose to "Pay Later" will still see a button to complete their payment in the email, in case they wish to do so after all.