Parishioner: Log In & Manage your Account

Have you been invited by your parish to contribute online? Are you trying to log in to manage your existing payments to your church?

You will receive an account creation email

After you have set up a recurring donation, eCatholic will automatically generate a "Create Your Account" email to set up your account.

In the email, you are directed to a unique page on which you can choose a username and create a password for your account (pictured below).

Logging in

Here's how to log in your account to manage your transaction(s):

  1. Go to yourchurch.com/payments at any time to log in.
    • If your parish's website is stjohnthebaptist.org, you will go to stjohnthebaptist/payments to log in.
    • Do not use pen.app.ecatholic.com to log in. This is reserved for users of eCatholic products only.
  2. Enter your email address and password.
  3. Optional: check the box "Remember me on this computer."

  4. Press Login.

Note: If you forget your password, just click on the Reset Password link. You will be sent an email to create a new password.

How to manage your donations

Once you have successfully logged in to your account, you will be able to complete the following actions in the Donations tab by editing your transaction details (pictured above).

  • Change the donation amount.
  • Change the donation frequency (weekly, monthly, quarterly, or annually).
  • Change the donation status (i.e., pause or unpause a recurring transaction).
  • Change the date of next charge for your recurring transaction.
  • Cancel recurring transaction altogethe.r
  • Change Payment Type (e.g., from credit card to ACH).
  • Change Credit Card Number.
  • Update Credit Card Expiration Date.
  • Download a PDF or CSV file of your transactions.

Restarting failed transactions

If you have any failed recurring transactions (payment could not be processed due to a decline or error), you will see a notification banner at the top of your screen when you log into your account. You can click/tap the Update button to easily access the transaction details and make any corrections.

Within the transaction details, failed/error recurring transactions will offer you a chance to process any missed payments, in addition to reactivating your transaction.

How you can manage account info

You can also click into the Account Info tab (pictured above) to edit the email address at which you receive notices of your payments, your mailing address, account password, and more.