How to send account creation emails to your donors

With eCatholic Payments, you can easily send emails to donors to prompt them to create their own account and begin managing their recurring donations and payments.

Send To All Donors

Here's how to send an account creation email to all donors who have not yet set up their own account to manage their recurring transactions.

1

Log in and go to the Payments Center

First, log in to your eCatholic website. Once logged in, click Payments in the blue Admin Toolbar to open the Payments Center.

NOTE: Only Admin Users with Full Payment Security can send account creation emails as described in this article.
2

Access the Donor Management tab

Next, click the Donor Management tab to view your complete list of donors.

3

Click the Send Login Creation Emails button

Once in the Donor Management tab, locate and click the Send Login Creation Emails button to instantly send an account creation email message to all donors who have not yet set up their own donor account.

Send To Individual Donors

Instead of sending the account creation emails in bulk, you can send the message to individual donors as well. Follow Steps 1 and 2 above to get to your Donor Management tab. Then do the following:

1

View Donor Details

Within the Donor Management tab, locate the donor to whom you would like to send the account creation email. Then, click the details icon in the Details column for that donor (illustrated above). This will open the Donor Details dialog.

2

Click the Send Account Creation Email button

Once the Donor Details dialog appears for the selected donor, locate and click the Send Account Creation Email button to send the message.

What does the "Create Your Account" email look like?

The email your donors receive will include a button they can use to create their donor account as well as instructions for managing their account and donation information. The message will be personalized with the donor's name as well as the Account Name for your organization.

Next step: See what your donors will see

After you prompt your donors to create their accounts, take a closer look at  how donors will log in and manage their account.

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