Send a custom email message to visitors after they complete a form

When creating an online form, there are two options you can use to collect an email address from your visitors: 1) the regular "Email" field and 2) the "Auto Reply Email" field.

1

Regular Email field

This type of field allows visitors to enter an email address as part of an online form.

2

Auto Reply Email field

This type of field allows visitors to enter an email address that will automatically receive a confirmation message once an online form is submitted. When you're logged in and editing your website, this field is marked with a blue email icon on your form (pictured below).

Both the regular Email field and the Auto Reply Email field are located in the Prebuilt tab of your online form builder.

How to send a custom email message to visitors after they complete a form

Here's how to use the Auto Reply Email field to send a custom email message to those who complete one of your online forms.

  1. Drag-and-drop the Auto Reply Email field into the form.

  2. Hover your cursor over the field and click the field's settings icon.

  3. Use the text editor to customize the Form Complete Email Message.

Here's how the Form Complete Email Message looks in an email inbox:

Create a custom Payment Complete Email Message (eCatholic Payments)

If you use eCatholic Payments to build online payment forms, you can create a custom Payment Complete Email Message. This is an email visitors will receive after they submit their payment on your website. See instructions here.

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