2FA SMS Text Messaging Troubleshooting
Using your phone to receive two-factor authentication codes? Are your text messages not coming through with your verification codes?
eCatholic uses the phone number, 979-325-2735, to send its text messages. This is a constant, non-changing number, so you can be assured that texts coming from this number are genuine and safe.
Troubleshooting - Things to Try
- Add 979-325-2735 as a contact in your phone as that is the number eCatholic uses to send text messages. Check your phone's settings to make sure this number is not blocked.
- Turn off WiFi. If WiFi is available, text messages try to be delivered that way and sometimes networks block texts they think are spam.
- Turn your phone off/on to reset your connections and can get things working normally.
How to Unblock eCatholic's Number from your Phone
iPhone
To check if the eCatholic phone number is blocked on your iPhone, go to Settings > Apps > Phone > Blocked Contacts.
Android
- Locate and open the built-in Phone app on your Android device.
- Tap the More icon, which usually appears as three vertical dots in the top right corner of the screen.
- Select Settings.
- Find and tap on Blocked numbers.
- Locate the number you want to unblock in the list. Tap the Clear or Unblock option (it might be a delete icon or an X next to the number).
- The number should now be removed from your blocked list, and you'll be able to receive calls and messages from it.