Setting up Two-Factor Authentication (2FA)
To increase your account security, 2FA is required to access your account. This means you will be prompted to enter an additional one-time code to log in. You can choose to:
- Have the code sent to your mobile number via text message
- Retrieve the code from an authenticator app
Setting up 2FA via SMS text message
To set up 2FA via SMS text message, click the SMS Text Message button on the Enable 2FA security screen.
1 - Enter your mobile number - Enter a number at which you can reliably receive SMS text messages, then click Next.
2 - Verify your mobile number - You will then receive an 8-digit verification code via text message at the mobile number you just submitted. Enter the verification code on the next screen, then click Submit.
Setting up 2FA via authenticator app
To set up 2FA via authenticator app, click the Authenticator App button on the Enable 2FA security screen.
1 - Set up your authenticator app - Open your authenticator app (e.g., Google Authenticator) and refer to your authenticator app's directions for setting up a new account via QR code. Scan the QR code shown on the Add Authenticator App screen, then click Next.
2 - Verify your authenticator app - Enter the 6-digit authentication code from the authenticator app, then click Submit.
2FA recovery (backup) codes
After you've successfully set up 2FA for your account, you will be given a set of 2FA recovery (backup) codes. You'll need these backup codes if you ever lose access to the device you use for 2FA. It is critical to securely store the backup codes.
If you do lose access to the device you use for 2FA, you may enter one of your backup codes on the 2FA security code screen to gain access to your account. Then you should reconfigure the 2FA method for your account.